Frequently Asked Questions

1. What is a patch test, and why should I do one?
A patch test helps you see how your skin reacts to a new product before full use. Apply a small amount of Phorus Oil to a discreet area, such as the inside of your wrist, inner elbow, or along the neck. Wait 24 hours — if no irritation occurs, the product is safe to use as part of your routine.

2. What ingredients are in the Hair, Skin, & Nail Oil?
Our Hair, Skin, & Nail Oil is a blend of castor oil, sweet almond oil, jojoba oil, and avocado oil.

3. What oil is used in the Fragrance Oils?
Our fragrance oils are made with jojoba oil as the carrier base.

4. How do I use Phorus Oil?
Phorus is designed to complement your everyday hair, skin, and nail care routine. It’s safe for daily application on the scalp for natural hair, styling, and protective styles. For skin, pair it with your favorite moisturizer to lock in hydration, or use it as a base for layering perfumes. Massage any remaining oil into your cuticles to support nail growth and strength.

5. Why does my hair or skin still feel dry after using oil?
Oils act as a sealant, not a hydrator. To get the best results, apply Phorus Oil at the end of your moisturizing routine.

6. I’m just starting my natural hair journey, where do I start?
Every natural hair journey is beautifully unique. This process is about learning, growing, whether for the first time or all over again. Connect with a licensed beautician who specializes in natural hair care to help introduce you to routines tailored just for you.

7. When can I expect my order?
All orders are shipped through USPS 2-Day Ground Shipping. Once your package ships, you’ll receive an email with tracking information so you can follow your order’s progress.